One of my greatest annoyance in KK is the terrible F&B service.
Slacking attitude, no heart for cooking, poor and naive service.. and they even have the guts to give you a menu then when order, they can tell you half the menu is not available.
Very often they ruined my dinner and no wonder sometimes I prefer to eat at home or go back to the same shop which offer much better service.
That's the problem. If I cross out all these shops, you only left with handful of good ones, sadly.
Seriously, if this continues, it really give KK a bad name and ruined their food reputation.